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Choose 20% off everything with code: GIFT20

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FAQS

Hello! We are so happy you are here!

All orders ship from Amherstburg, Ontario

Local Pick Up Options:

1) Local Pick up in Amherstburg, ON - Porch Pick up at my home.

Select Amherstburg pick up at check out. We will email you once your order is ready with the address and pick up instructions. 

2) Local Pick Up in LaSalle, ON

Pick up location - The LaSalle Collective - 451 Front Road, LaSalle ON.

Open Thursday to Sunday only. See their instagram for updated hours. 

https://www.instagram.com/lasallecollective

Select LaSalle pick up at check out. When your order has arrived to this location we will email you with pick up instructions. Orders will then be available to pick up during their opening hours.

Shipping in Canada

1) $4.00 Letter Mail UNTRACKED - our most affordable option, these packages are not tracked. Will arrive in approx. 5-10 days depending on your location

2) Expedited Canada Wide Tracked Shipping - $12

FREE SHIPPING on all Orders over $100 for Canada and U.S

Orders will arrive in approx. 5-7 business days.

Shipping prices are based on Canada Post rates and we often pay out of pocket for remote locations. Unfortunately, shipping within Canada is very expensive and we do our best to provide accurate shipping rates. 

U.S Shipping

Flat rate $14.00 untracked shipping 

International Shipping - please email us for a shipping quote at info@hootandholly.com

Hello! We are so happy you are here!

All orders ship from Amherstburg, Ontario

Local Pick Up Options:

1) Local Pick up in Amherstburg, ON - Porch Pick up at my home.

Select Amherstburg pick up at check out. We will email you once your order is ready with the address and pick up instructions. 

2) Local Pick Up in LaSalle, ON

Pick up location - The LaSalle Collective - 451 Front Road, LaSalle ON.

Open Thursday to Sunday only. See their instagram for updated hours. 

https://www.instagram.com/lasallecollective

Select LaSalle pick up at check out. When your order has arrived to this location we will email you with pick up instructions. Orders will then be available to pick up during their opening hours.

Shipping in Canada

1) $4.00 Letter Mail UNTRACKED - our most affordable option, these packages are not tracked. Will arrive in approx. 5-10 days depending on your location

2) Expedited Canada Wide Tracked Shipping - $12

FREE SHIPPING on all Orders over $100 for Canada and U.S

Orders will arrive in approx. 5-7 business days.

Shipping prices are based on Canada Post rates and we often pay out of pocket for remote locations. Unfortunately, shipping within Canada is very expensive and we do our best to provide accurate shipping rates. 

U.S Shipping

Flat rate $14.00 untracked shipping 

International Shipping - please email us for a shipping quote at info@hootandholly.com

Shop Policies

Hoot and Holly is a small mom owned business. Our products are made in small batches, every order is handmade when ordered. 

 Please read all product descriptions and use measurements provided to ensure an accurate fit.

Turn Around Times for Orders

Current turn around time 3-5 business days plus shipping.

Turn around times may be longer during new collection releases, holidays and sales. All products are designed and handmade to order by Hoot and Holly

 Rush Orders

If you need an order rushed please email us at info@hootandholly.com

Where do you ship?

We currently ship within Canada and to the US. For international shipping rates please email us at info@hootandholly.com

See our shipping page for full details.

Do you offer refunds?

All sales are final. If you are not satisfied with our products or if you receive a defective item please contact us immediately at info@hootandholly.com

 

Shop a selection of our products at one of our amazing retailers.

Local Life on Locke

218 Locke St S, Hamilton, ON 

https://www.instagram.com/thelocallife.on.locke

 

Hey Baby 

4227 Victoria Avenue, Vineland, ON

 https://www.heybaby.ca

 

Pink Pisces 

64 Murray Street, Amherstburg, ON

https://www.instagram.com/pinkpisces519

 

Small Batch Soaps Marketplace

1397 York Road, Niagara-on-the-Lake

https://www.instagram.com/smallbatchsoaps.marketplace/?hl=en

 

LaSalle Collective

451 Front Road, LaSalle ON

https://www.instagram.com/lasallecollective/?hl=en